Slack users will not otherwise notice any immediate changes. Slack users can initiate audio and video calls to other Slack users from a direct message, a group direct message or a channel. Slack is a loved and used application around the world, so it was important that Amazon Chime had global coverage to ensure media optimization regardless of user location.Īlthough other partners provide meetings add-ons within the Slack Directory, it was important to offer native experiences in Slack without users having to open a separate application. Because the audio and video experience from the SDK is embedded in Slack, Slack can control the security posture of the media session and has flexibility for a completely customized user experience.
First was the Amazon Chime focus on security. Slack chose AWS and the Amazon Chime SDK for a number of reasons. Last year at re:Invent, our colleagues at Slack asked an interesting question, “Could we use the Amazon Chime SDK to power Slack calls?” Over the past several months, teams from both Amazon Web Services and Slack worked hard to make that possible. Recently, Slack chose the Amazon Chime SDK to power real-time communications as part of Slack calls and began roll-out this week. For these customers, video was an important capability that belonged within the context of their own application, not just a destination in another video conferencing experience. For example, our customers have used the SDK for use cases like online consultations, virtual doctor visits, or virtual house tours. Since the launch of the Amazon Chime SDK at re:Invent 2019, many of our customers have been using the SDK to embed voice and video into their business processes.
Developers can use the same communications infrastructure to add audio, video, and screen sharing capabilities directly to their applications using the Amazon Chime SDK. Amazon Chime is a meetings and video conferencing service.
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